Rakata CRM enables the capture and updating of lead, prospect and customer information establishing a more cohesive foundation for your business and users alike. Rakata CRM addresses the fundamental business need of enhancing the flow of information and collaboration between groups by establishing a centralized customer database, a complete record of all customer interactions, global accessibility, and data protection and security.

Key features of the Rakata CRM include:

Sales Force Automation – Manage all aspects of the customer life cycle including, contacts, leads, accounts, opportunities, partners, quotes and invoices.

Customer Service Management – Record, view, manage and report on customer service interactions with your company including contract management, service tickets, product returns and defect tracking.

Reports – Increase oversight, transparency, productivity and efficiency with these easy to use reports.

Rakata Customer Relationship Management is also highly affordable

  • No long-term contract
  • Pay as you go utility style pricing
  • No additional usage or data storage fees
  • Accessible via your web browser, iPhone, Outlook Client, Thunderbird Client