Rakata CRM enables the capture and updating of lead, prospect and customer information establishing a more cohesive foundation for your business and users alike. Rakata CRM addresses the fundamental business need of enhancing the flow of information and collaboration between groups by establishing a centralized customer database, a complete record of all customer interactions, global accessibility, and data protection and security.
Key features of the Rakata CRM include:
Sales Force Automation – Manage all aspects of the customer life cycle including, contacts, leads, accounts, opportunities, partners, quotes and invoices.
Customer Service Management – Record, view, manage and report on customer service interactions with your company including contract management, service tickets, product returns and defect tracking.
Reports – Increase oversight, transparency, productivity and efficiency with these easy to use reports.
Rakata Customer Relationship Management is also highly affordable
- No long-term contract
- Pay as you go utility style pricing
- No additional usage or data storage fees
- Accessible via your web browser, iPhone, Outlook Client, Thunderbird Client